While the key to success in relationships lies in one’s ability to communicate, it’s not just the words a person uses, but the nonverbal cues or “body language” that speak the loudest. Facial expressions, gestures, posture, tone of voice, and level of eye contact are powerful communication tools. They can put people at ease, build trust, and draw others towards you, or they can offend, confuse, or push people away. By improving how students understand and use nonverbal communication, they will be able to better express themselves , connect better with others, and build stronger, more rewarding relationships.

When it comes to tone of voice, it’s not just about what you say, it’s how you say it. When you speak, other people “read” your voice in addition to listening to your words. Things they pay attention to include your timing and pace, how loud you speak, your tone and inflection, and sounds that convey understanding, such as “ahh” and “uh-huh.” Think about how your tone of voice can indicate sarcasm, anger, affection, or confidence.